Privacy Policy

About this policy

This Privacy Policy describes how personal information is collected and used when you:

• visit twentyfivesocial.com
• send an enquiry through the website
• communicate with Twentyfive Social
• choose analytics or marketing preferences

Who is responsible for your information

Twentyfive Social acts as the data controller for the personal information described in this policy. If you have any question about how your information is handled, please contact us at the address above.

Personal information we collect

Information you give us

The enquiry form on this website currently collects:

• Full Name
• Email Address
• Company or Brand Name
• Service or Package Interested In
• Message / project details

You choose what to include in your message. Please avoid sending sensitive personal information through the enquiry form.

Information generated by normal website operation

Some technical information is generated whenever a website is accessed, such as the request your browser makes to load the page and its associated connection details. This is a normal part of how websites function.

Information from analytics and advertising technologies

Once enabled with your consent, analytics and advertising technologies may collect information such as:

• device and browser type
• general location
• website interaction information
• pages viewed
• advertising attribution information

Analytics and advertising technologies are not activated unless the relevant consent settings permit them. You can review or change these choices at any time using Cookie Settings in the footer of any page.

Why we use your information, and our legal bases

Responding to enquiries

Where you submit an enquiry, your information is used to respond to that enquiry and to take steps you have requested while you are considering Twentyfive Social’s services.

Operating and securing the website

Processing may occur where reasonably necessary to operate, secure and maintain the website, based on our legitimate interest in keeping the site available and protected from misuse.

Analytics

Analytics processing takes place only where you have provided consent.

Marketing and advertising

Advertising and conversion measurement technologies are used only where you have provided the relevant consent. Submitting an enquiry does not by itself sign you up to marketing.

Form processing — Formspree

Website enquiries are processed through Formspree, a third-party form-handling service. When you submit the enquiry form:

• Formspree receives the enquiry information you submitted
• Formspree stores form submissions in the associated form account
• notification emails may be sent to Twentyfive Social
• Formspree acts as a service provider (processor) handling the submission on our behalf
• international processing may occur

Formspree states that it relies on Standard Contractual Clauses as a GDPR data processor. You may wish to review Formspree’s own privacy documentation for details of how it handles submitted information.

Email correspondence

Enquiries may also be retained in the Twentyfive Social email inbox where necessary to answer your request and to manage any resulting relationship or ongoing correspondence.

Google services

This website may later use:

• Google Analytics
• Google Ads

These services would be used only in accordance with your consent preferences where required. Where active, they may process device and browser information, website interactions and advertising attribution information.

These services are not active on this website at present. If they are activated, this policy and the Cookie Policy will be updated accordingly.

Fonts

This website currently loads its typefaces from Google-hosted font servers. As a result, your browser makes a request to Google in order to retrieve the fonts, and technical information such as your IP address and browser request details may be transmitted to Google as part of that request.

How long we keep information

Twentyfive Social keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing an ongoing or potential client relationship, complying with legal obligations, and establishing or defending legal claims.

For analytics data, retention is governed by the configured settings of the analytics service and will be reviewed when Analytics is activated.

International transfers

Some service providers may process information outside the European Economic Area. Where this occurs, appropriate safeguards such as Standard Contractual Clauses may be used where applicable.

Your rights

Subject to applicable law, you have:

• the right of access to your personal information
• the right to rectification of inaccurate information
• the right to erasure
• the right to restriction of processing
• the right to object, where applicable
• the right to data portability, where applicable
• the right to withdraw consent at any time, where processing depends on consent

Withdrawing consent does not affect processing already carried out lawfully before the withdrawal.

To make a request, please contact twentyfivesocialmt@gmail.com.

Complaints

If you are in Malta and believe your information has not been handled properly, you may lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC).

Children

This website and the services described on it are intended for businesses and individuals seeking social-media services. They are not designed to collect personal information from children.

Changes to this policy

Twentyfive Social may update this Privacy Policy where services, technologies or legal requirements change. The date at the top of this page shows when it was last revised.